CACI, a company with more than 25 years of experience in the care sector, has announced the launch of Certa, a new care management software aimed at improving the delivery of homecare services. The all-in-one solution is designed to assist care providers of all sizes in managing the administrative aspects of care, allowing them to focus on delivering person-centred services.
According to CACI, Certa offers a comprehensive range of tools to support care planning, scheduling, and financial management. These features are aimed at streamlining the care process, from rostering to invoicing, helping providers to manage services more efficiently while maintaining high-quality care standards.
Certa’s digital platform is available on both web and mobile, ensuring that care providers can access key information and tools from any location. Through the system, care workers, administrators, and managers can communicate effectively, ensuring that all parties involved in the care process are kept up to date and informed.
A spokesperson for CACI said, “Certa provides everything care providers need in one place, allowing them to focus on delivering exceptional service. By taking care of background administrative tasks, the platform enables care managers and workers to spend more time focusing on person-centred care.”
Key Features of Certa
Care Planning and Rostering:
Certa’s smart care planning tools are designed to personalise care services and optimise worker schedules. Using advanced matching rules, the system ensures that care workers are assigned to clients based on individual needs and preferences. Scheduling is made easier through Certa’s mobile app, which allows workers to access their rotas on the go.
Financial Management:
The platform also simplifies financial management by automatically recording timesheets, ensuring accurate pay and billing processes. This feature allows care providers to maintain control over their finances, reducing administrative errors and delays in payments.
Digital Records and Reporting:
Certa removes the need for paper records by digitising care documentation. Care providers can evidence their quality of service through real-time reporting tools, enabling managers to track service delivery and meet regulatory requirements.
Dashboards and Alerts:
Certa provides live updates on service activity through its dashboard feature, helping managers to react quickly to any changes or issues that arise. The platform’s alert system informs care providers of any exceptions, ensuring that services remain responsive and adaptable.
Who Benefits?
The new platform is designed to benefit a range of stakeholders in the care process.
- Clients will receive more responsive and personalised care that is tailored to their needs and schedules.
- Care workers will spend less time on administrative tasks and more time delivering hands-on care, supported by tools that provide them with the necessary information and protection.
- Schedulers and administrators can manage services more efficiently by updating records in real time and optimising worker-client matches.
- Managers will gain full oversight of their organisation, with data-driven insights and financial confidence.
CACI hopes that Certa will help care providers across the UK to deliver higher standards of care with increased efficiency and improved outcomes for both clients and staff. For more information, please visit caci.co.uk/certa.
