Essential medical treatments are offered by Millbrae Surgery in Carndonagh, Co. Donegal. It treats private and medical card patients close to Carndonagh Hospital. Reviews show different patient experiences even if their relevance is great.
Facility Overview
| Facility Name | Millbrae Surgery Carndonagh |
|---|---|
| Address | Millbrae, Ballylosky, Carndonagh, Co. Donegal, Ireland |
| Phone | +353 74 937 4644 |
| Website | millbraesurgery.ie |
| Hours | Monday-Friday: 9 AM – 5 PM |
| Services | Consultations, prescriptions, long-term illness support, private services |
Services Presented at Millbrae Surgery
Routine medical treatment, medication renewals, and long-term sickness management are offerings of Millbrae Surgery. It provides in-person and web appointment methods, therefore benefiting the Carndonagh community. This adaptability facilitates access to and treatment of patients.
Positive Client Comments
Some patients value the staff’s professionalism and the ease with which online services are available. Reviews praise the online prescription and appointment reservations’ quickness. Positive interactions usually draw attention to the need of friendly and competent medical staff.
Review Highlights
| Reviewer | Rating | Feedback |
|---|---|---|
| Nuala Ruddy | ★☆☆☆☆ | Misdiagnosis and lack of referrals criticized. |
| Deirdre Mc Dermott | ★☆☆☆☆ | Poor communication and delayed responses reported. |
| Mrs. Doherty | ★★★★★ | Praised efficient online systems and helpful staff. |
| Artimus | ★★☆☆☆ | Criticized lack of callbacks and delays in securing appointments. |
| Izaskun Tellitu | ★★★★☆ | Highlighted excellent patient care and attention to detail. |
Challenges for Patients
Negative comments center on delays and inadequate communication. Patients say follow-up calls take days and phone lines are inaccessible. Several people have also expressed worries regarding misdiagnoses and refusals for specialist referrals.
Effects of Staffing Modifications
Patient satisfaction has suffered as staffing shifts during the epidemic. One operational difficulty resulted from a key doctor retiring. Apparently less responsive new employees are, which has affected patient trust and loyalty.
Community Suggestions
Patients suggest several improvements:
- Install efficient phone systems.
- Increase staff numbers to handle workloads better.
- Collect feedback through regular surveys.
- Establish a transparent referral process for specialized care.
Comparative Examining
Other Donegal surgeons compete with Millbrae Surgery. Although its online systems are useful, poor reaction times reduce competitiveness. It could compete more successfully if staff additions and communication improvement help.
Strategic Advantage from a Strategic Location
The clinic is conveniently located for local people close to Carndonagh Hospital. This makes it essential component of the healthcare system of the area. Improving its offerings will help to further support its position.
Online Attractiveness
Digital tools let Millbrae Surgery interact with patients. Prescription requests, online booking systems, and patient updates offer a degree of accessibility fit for current healthcare needs.
Enhancing Patient Attendance
In the society, Millbrae Surgery fulfills a crucial role. It can satisfy patient expectations more by tackling problems including responsiveness and communication. Adopting recommended adjustments might result in higher satisfaction and trust.
FAQs
- What are the operating hours of Millbrae Surgery?
Millbrae Surgery is open Monday to Friday, 9 AM to 5 PM. - How can I book an appointment?
Appointments can be booked online through the official website or by phone. - Does Millbrae Surgery accept medical cards?
Yes, both medical card and private patients are accepted. - Where is Millbrae Surgery located?
It is located at Millbrae, Ballylosky, Carndonagh, Co. Donegal, Ireland. - What services does Millbrae Surgery offer?
They provide consultations, prescriptions, and long-term illness management.
